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Frequently Asked Questions

Have questions regarding our dispatch policies, response times, or billing? Review our comprehensive FAQ below:

How quickly can a tow truck reach me in Taylor or Downriver?

Our average dispatch arrival time is 15 to 25 minutes across Taylor, Romulus, Southgate, Allen Park, and surrounding highway corridors.

Can you tow all-wheel-drive (AWD) or electric vehicles (EVs)?

Yes. We deploy hydraulic flatbeds where all 4 wheels rest safely on the truck deck, protecting transmissions and electric motors from damage.

What payment methods do you accept at roadside?

We accept all major credit cards, debit cards, cash, and digital payments (Apple Pay, Google Pay) directly on-scene.

Do you work with insurance companies for accident claims?

Yes. We provide standard itemized towing and recovery receipts formatted for direct submission to auto insurance providers.

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